Is it really free?
Yes. The Startup plan is free forever — up to 1,500 sales transactions a month and 20 items. For your first 14 days you get everything in Growth, free.
Do I need internet all the time?
You need a connection to open the app. Once the sales screen is open you can keep recording if the signal drops — sales are kept on the phone and sent by themselves when it returns. While there is no signal, do not close or refresh the sales screen.
What if I pass 1,500 sales transactions in a month?
Every sale that month stays safe. To keep recording, upgrade to Growth — or carry on from the 1st of next month.
Can customers pay with my QR?
Yes. Upload your stall's DuitNow or e-wallet QR in Settings. When a customer picks QR it is shown large for them to scan, and the money goes straight into your own bank account — Luuqo never holds your money.
Do I need to buy a machine or printer?
No. The phone you already have is enough — the receipt shows on screen for the customer to photograph. If you do have a printer, the Growth plan can print receipts.
Is it hard to use?
It is made for people who rarely use apps — big tiles, big text, and no confusing screens.
Is my sales data safe?
Data is kept on secure, encrypted cloud servers. Only your account can see it.